Restarting the Management agents in ESXi

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Restarting the Management agents in ESXi

Symptoms

· Cannot connect directly to the ESXi host or manage under vCenter server.

· vCenter Server displays the error: Virtual machine creation may fail because agent is unable to retrieve VM creation options from the host

Purpose

 

For troubleshooting ESXi connectivity issue, restart the management agents on your ESXi host.

Restart Management agents in ESXi Using Direct Console User Interface (DCUI):

1. Log in to the ILO.

2. Take remote console.

3. Press F2 to customize the system.

4. Log in as root.

5. Use the Up/Down arrows to navigate to Troubleshooting Options > Restart Management Agents.

6. Press Enter.

7. Press F11 to restart the services.

8. When the service restarts, press Enter.

9. Press Esc to log out.

Note: You can also restart services using the Host Client. In Host Client, select Host >> Manage >> Services and select the service to restart.

Restart Management agents in ESXi Using ESXi Shell or Secure Shell (SSH):

1. Logging into vCenter and enable the ssh. (For enabling ssh follow the KB1003455 )

2. Log in esxi host via putty.

3. Restart the ESXi host daemon and vCenter Agent services using these commands: /etc/init.d/hostd restart /etc/init.d/vpxa restart

4. After analyzing the performance Stop the ssh 

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